top of page

artesse

ABOUT

OUR JOURNEY

We just love desserts!

The journey started with a home bakery meant to serve custom cakes and desserts. Our idea was to deliver perfection in every cake we made. We successfully completed 4 years and wanted to deliver beautiful delicacies all over the country.

Being a home baker at first, i always loved trying new and unique treats. I specialized in custom cakes initially, then started experimenting with different textures and flavors. I fell in love with it. All i ever wanted was for people all over the country to experience this delicious sensation. Our products are freshly baked and packed with utmost love for everyone to enjoy.

- FROM THE FOUNDER

Domino Cookies

SHIPPING & DELIVERY POLICY

Our products are freshly baked everyday and shipped out by the afternoon. Any orders placed after 1 pm are shipped out the next day with a fresh batch. We ensure that products are fresh when they reach you. The order is estimated to be delivered within 4-7 days, however, the courier provides us with an estimated delivery date and its not a guarantee. Also, we do not charge any additional shipping costs. Shipping is free all over India.

PRODUCT POLICY

Our products have a shelf life of 21 days from the packed date. However, this is only valid if stored properly in an airtight container in a cool and dry place. As these are baked goods without preservatives, this also varies according to the climate at your place.

CANCELLATION & REFUND POLICY

An order can be cancelled before its shipped. We ship our orders within 24 hours so a cancellation request can be raised on the same day the order was placed. 

Due to food safety and hygienic reasons, we do not accept any returns  or exchanges of the product. However, In case of a tampered/damaged package, you reserve the right to reject the package. After carefully looking at the matter, we will process a refund within 5-7 working days.   

bottom of page